No Risk, No Upfront Cost Managed Administration Service

Growing your trades business is hard, we make it a whole lot easier, more predictable, less stressful, and more fun.

5.0

Based on 2 reviews

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Life changing administration services covering the entire customer cycle. Overflow sets the right foundations for your business to grow efficiently, generate leads and close deals.

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Our Team

Meet the team of Overflow

Our team is dedicated in building genuine connections with you and your clients.
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Less worrying, more doing

Let us support you while you’re on the tools.

Alicia Webb
A great team of people! It has been a pleasure to work closely with Jonathon, very professional and responsive.
Alicia Webb

Overflow has been nothing but the best. when i engaged with Overflow, they took me under their wing and proved them selves with in seconds. the improvement…

on my business has been impeccable. they are so professional and have made a world of difference in the systems that i use. the care and thought they have going into every task is amazing and they are constantly improving my business as well as their own which is a nice open minded approach that i love.
10 stars.

Partners

Our partnerships brings our service to the next level

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Founder

Jonathon Stapels

Jonathon’s professional career started when he joined the Australian Defence Force as an Avionics Technician and later transferred to the Navy as a Maritime Warfare Officer.
After over 11 years of service, Jonathon exited the military and moved to support the Government and the Critical National Infrastructure Industry for a further four years.
During this time Jonathon has delivered outcomes as an Account Executive for eight-figure managed services contracts, secured government funding for Defence hardware and software acquisitions, and transformed the ways of working for large-scale teams through a culture-first approach.
Jonathon is highly regarded in the early stage venture space as a sales mentor for innovative businesses looking to break into government focused customer segments.
Jonathon holds a Bachelor of Chemistry, Mathematics and Statistics from UNSW and a fast jet qualified Aircraft Maintenance Engineer (Avionics)
Founder

Matthew Deahm

Matthew Deahm is a distinguished leader with over 15 years of diverse experience in technology, Defence, and consulting industries. As a Director and Founding Partner at Overflow, Matthew brings a wealth of expertise in strategic planning, business development, operations and technology innovation.
He began his career in the IT sector, overseeing large scale projects including the One-to-One laptop program in all NSW high schools as well as Apple’s “Joint Venture” 24h customer support program.
Matthew served as an Armoured Corps Officer in the Australian Defence Force, leading soldiers both domestically and abroad. In this role, he honed his leadership, strategic planning, and operational management skills, overseeing missions and activities with thousands of participants.
Combining his expertise with a personal family history in the trade industry Matthew has been able to shape Overflow to provide world class service with a focus on the customer and client experience.
Client Sales Representative

Cade Forner

Cade is Overflow’s longest-serving operator, bringing over a decade of customer service and management experience to the team.
Highly regarded for his pragmatic approach and empathetic problem-solving skills, Cade has built a reputation as a reliable and professional support specialist.
Cade’s dedication to excellence is evident in his proactive approach to identify potential issues before they escalate and commitment to continuous improvement.
In his personal time, Cade enjoys immersing himself in books, staying active, and exploring culinary delights.
Client Sales Representative

Cara Frost

Cara joined Overflow as the 5th member of the Canberra Team. Cara comes to Overflow with over six years of customer service experience, specialising in end to end issue resolution and small business operations.
Known for her patience and problem-solving skills, Cara is dedicated to providing top-notch support and building strong customer relationships.
Outside of work, Cara enjoys camping, shooting, film photography and agricultural work.

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Services Type

Managed Services

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Services Type

Set Up / Migration

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